UNTHINKABLE SERIES

Privacy Policy

Unthinkable Series Last updated: September 20, 2026

Unthinkable Series (“we,” “our,” or “us”) operates unthinkableseries.com (the “Site”), including our online store, blog, and related content. This Privacy Policy explains what personal data we collect, why we collect it, and the rights you have over it. It applies to anyone who visits the Site, creates an account, subscribes to our mailing list, or buys from us.

We handle your data in line with the Nigeria Data Protection Act, 2023 (NDPA), and — for visitors and customers located there — the EU/UK General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

Information you give us directly:

  • Name, email address, phone number, and billing address when you place an order
  • Payment details at checkout, handled directly by our payment processor (see Section 5) — we don’t see or store your full card number
  • Your email address when you subscribe to our mailing list
  • Anything you share when you contact us or comment on the blog

Information collected automatically:

  • IP address, browser and device type, and the pages you visit, collected through cookies and similar technologies (Section 4)
  • Order and purchase history

2. How We Use Your Information

We use your information to:

  • Process, fulfil, and deliver your orders, including digital downloads
  • Respond to customer service and contact requests
  • Send order confirmations and updates
  • Send our newsletter and news about new issues, if you’ve opted in — you can unsubscribe any time
  • Maintain, secure, and improve the Site
  • Detect and prevent fraud
  • Meet our legal, tax, and accounting obligations

3. Legal Basis for Processing

Under the NDPA, we rely on one or more of these grounds to process your data: your consent (for example, joining our mailing list), the need to perform a contract with you (for example, fulfilling an order), our legal obligations, and our legitimate interests in running and improving the Site, balanced against your rights.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep your cart and account session working (essential — these can’t be switched off)
  • [REQUIRED: confirm and name any analytics tool in use, e.g. Google Analytics, if you track visitor behaviour]
  • [REQUIRED: confirm and name any advertising or retargeting tool in use, if any]

Where cookies aren’t strictly necessary for the Site to work, we ask for your consent before setting them, and you can change your preference at any time. You can also block or delete cookies through your browser settings, though parts of the Site may not work properly if you do.

5. How We Share Your Information

We share information with:

  • Payment processors — [REQUIRED: name the ones you use, e.g. Paystack, Flutterwave, PayPal] — to process payments securely.
  • Service providers who help run the Site, such as our web host and [REQUIRED: name your email marketing platform, if any, e.g. Mailchimp], under obligations to keep your data secure.
  • Legal or regulatory authorities, where required by law or to protect our rights.

We do not sell your personal data, and we don’t share it with third parties for their own marketing.

6. International Data Transfers

Because we work with international customers and service providers, your data may be processed or stored outside Nigeria. Where this happens, we take the steps required under the NDPA (Sections 41–43) to keep it protected, such as using providers with appropriate safeguards.

7. Data Retention

We keep personal data only as long as necessary for the purposes described here, or as required by tax, accounting, or other legal obligations, after which we delete or anonymise it.

8. Your Rights

Under the NDPA, you have the right to:

  • Confirm whether we hold your data
  • Access the data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data, subject to legal exceptions
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing relies on consent
  • Request a copy of your data in a portable format
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng

If you’re located in the EU, UK, or California, you may have similar or additional rights under GDPR or CCPA. To exercise any of these rights, contact us using the details in Section 12.

9. Children’s Privacy

The Site isn’t directed at children under 13, and we don’t knowingly collect personal data from children. If you believe a child has given us personal data, contact us so we can remove it.

10. Data Security

We use reasonable technical and organisational measures to protect your data against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

11. Third-Party Links

The Site links to and embeds content from third-party platforms, including YouTube and our social media pages. Those platforms have their own privacy policies, and we encourage you to review them — we aren’t responsible for their practices.

12. Contact Us

If you have questions about this policy or want to exercise your rights, contact us at:

[REQUIRED: legal/business name behind Unthinkable Series] Email: [REQUIRED: e.g. privacy@unthinkableseries.com] [Optional: business address]

13. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will always reflect the latest version — we encourage you to check back periodically.

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